You signed up for the state’s free ballot tracker, sent in your ballot, and now it’s several days after the election and you still haven’t received confirmation your ballot has been counted.
Inland officials say don’t worry, it can be a long process.
“Voters are not going to get a message, either through text message, email or voicemail until their ballots are signature verified,” said Yaoska Machado, public information specialist with Riverside County. “When they verify that everything is good, (a message) should be sent.”
If you’re waiting anxiously for confirmation from the Where’s My Ballot tool, you’ll have plenty of company. As of Friday, Nov. 6, San Bernardino County still had 257,000 mail ballots and 19,000 provisional ballots to be processed, and Riverside County had 381,000 mail ballots, and 25,000 provisional ballots left.
San Bernardino County Registrar of Voters Bob Page said ballots cast at the polls Saturday through Tuesday, Oct. 31 to Nov. 3, were all counted by 4:30 a.m. Wednesday, Nov. 4.
“Ballots that are accepted will be counted,” Page said in an email.
He also noted the service can alert voters if there is a problem with the ballot, such as the need for signature verification. The registrar also follows up with voters when problems are encountered.
Ballots postmarked by Election Day and arriving by Nov. 20 must be counted, so even if the registrar hasn’t received it yet, there’s still time, Machado said.
Officials must finish counting ballots by the 30th day after the election, according to the Secretary of State’s website.
The state’s website also notes to allow five to seven days for a ballot to be delivered to the county if it was mailed in.
“Once your county receives your ballot, please be patient as counties may receive hundreds or thousands of ballots each day and they cannot always process newly received ballots immediately,” the site reads. “Once your county begins processing your ballot and marks it as counted or not counted, you will receive an update on the status of your ballot.”
The state also notes email and phone providers could mark the messages as spam and block them, and suggests whitelisting the email address updates@caballottrax.com or the phone number 916-249-9883. Text messages will come from 415-75.
“It could take a while,” Machado said over the phone Friday, “but people still have time to sign up for the Where’s My Ballot? tracking website.”
Signature verification can sometimes take a long time “especially if a signature is not the same as when you registered,” Machado said.
Voters can sign up at wheresmyballot.sos.ca.gov.
Questions or concerns about the ballot tracker can be sent to the state by calling 800-345-8683 or by email at elections@sos.ca.gov.
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Waiting to hear if your mail-in ballot was counted? Here’s what you should know - San Bernardino County Sun
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